On-the-ball
companies need to take advantage of a fair wind to avoid missing a ‘staggering’
export opportunity, according to a West Midlands business linguistics business.
The
weak Sterling against the Euro has made British prices competitive: but more businesses need to use
the bridge of language to make the most of these opportunities, warns Sue
Clarke, of PromoLingua, a Warwick-based language consultancy.
One in five Midlands exporting businesses admit they have lost
business contracts abroad because of difficulties with language, according to
figures recently released by the National Centre for Languages.
But
small and medium-sized firms are waking up to the value of using linguists to
give them better prices, deliveries and profits.
Multilingual
Sue, who speaks five
languages, founded PromoLingua, www.promolingua.com,
which promotes language skills in business, and places multilingual
professionals into the Midlands. It supplies linguists from Spanish to Mandarin.
The
Warwick-based language consultancy also offers a translation service for
businesses communicating in leaflets, websites, business reports, letters,
legal documents and business reports.
She
is keen to help because broadening their business base could help companies
survive the credit crunch.
She
said: “It is worrying that 20 per cent
of companies in the Midlands have lost orders because of export contracts not
using the right language skills.
“Solving
this problem could make the difference to companies’ survival. It’s clear that
there are financial benefits and sales opportunities that can be created
abroad, so companies are screaming out for language skills.”
Sue worked for
years using her language skills to benefit businesses, including the national
Richard Austin (Alloys) at their Coventry base, before launching her language
consultancy.
“(quote
from Richard Austin) “Use of language
skills cut the chains holding back our business, by freeing up our position on
suppliers.
“Locating
different suppliers meant we enjoyed better costs and a wider availability of
materials, which lifted and improved our business.”
Sue said: “I helped to build relationships so that we
had four suppliers rather than one, bring better prices and deliveries.
"People in
business are also encouraging schools to promote the learning of
languages. Using these skills in
business is increasingly a benefit.”
A recent British Chambers of Commerce
survey found that 80 per cent of English exporters could not competently
conduct business dealings overseas in even one foreign language.
The National
Centre for Languages recently ranked Britain 27th out of 28 European countries
in foreign language skills, and chambers of commerce here have welcomed moves
to provide more language study in primary schools, break down cultural
barriers, and develop vocational business language courses.